1. Site down, your nameservers are down

Customer: I am having trouble reaching my website http://example.com/ from different networks. Are your nameservers working properly?

Response

Hi,
Cloudflare nameservers are currently operational and globally distributed for high reliability. I checked Cloudflare Status and found no DNS issues.

Thought process & Tools:

• Use dig or nslookup to check DNS resolution from different networks.
• Review Cloudflare DNS dashboard for correct records.
• Check domain registrar for proper nameserver delegation.
• Cloudflare Status

If issues persist, please provide specific error messages or a traceroute.